Dear Time Warner
Hello,
You dial access dialer does not work with Mac OS X 10.5 (Leopard). I’ve confirmed this with tech support. It hasn’t been updated in a very long time anyway, so it’s probably time for an update.
Or, better yet, release the PPP script so that we don’t have to use your horribly outdated proprietary dialer and you don’t have to support it. That way it’ll work with OS X, Windows, and Linux.Note: This may need to be forwarded to someone in the company who actually understand what PPP is.
Ben
P.S. Firefox 2 has been out for many months now (FF3 will be out soon), and it’s “Apple Mail,” not “Macintosh Mail.” Also, Microsoft Entourage isn’t part of the list. Safari also now has versions 2 and 3. Probably should update your contact form too (http://help.rr.com/HMSLogic/rrmail.aspx)
/rant [quoted from an actual email to customer support]
RoadRunner’s dial-access is very helpful for when you’re in an area that isn’t full of wireless hotspots, and the building you’re in doesn’t have broadband. However their “mandatory” client doesn’t work in Leopard, and I haven’t had any luck getting it working under Tiger either. There is a workaround to dial-in using OS X built-in tools however.
UPDATE: Based on some research after a suggestion by Ny2la36 (see below) – I found the script.txt terminal script on one of my 10.4 machines. I’ve attached it to this post. If you are also missing it, you can save it to /Library/Terminal Scripts and follow the steps Ny2la36 described. If you have any trouble with this please feel free to contact me.
PPP Terminal Script - script.txt
You can watch this quick video: How to save script.txt
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